This I have personally verified not more than 15 minutes ago before this post (December 2019), after finding that the links are no longer available and loops you back to other versions.īe grateful of the tech support at Adobe can assist you as instructed here because as I have said before, they really do not and are not required to provide this assistance. Pre-installed software tends to all be trial junk (junk-ware is what its called literally for that reason). This is also why you should ALWAYS regsister your products in case this happens. No company will give you such simply because it happened to be on your computer when you got it. Time consuming yes, but simple.Īlso contrary to the usual information, you do not actually need Acrobat 9 for this software but it is all the same process if you must secure it, but its likely the Acrobat 9 wont actually work correctly on such as Windows 10 because its too far behind and no longer supported for updates (which is true for all such software that is this old). Once both the Application and Archivator files are downloaded, as you need both, they ask you remain connected to chat and start the installation process in case there are any errors, which is highly recommended if you don't know how to trouble-shoot them yourself. Once you can verify this, they will provide you a temporary link as trial software for this version that you specify for Windows or for MAC. This billing agent will transfer you to a tech support agent. The first agent will ask for your license key, and for faster service be sure to have your email information and what country you registered the product in available. Older software like CS5 Design Premium you will need to log into your account, have the registration information and product/license key available, along where and when it was registered to you and contact a representative via the chat. There is no Direct Link that functions anymore for this. I also know these are fairy old posts, but this is more accurate instructions.
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